Korean Air

Korean Air used our partners to design and develop their mobile app, delivering a seamless, user-friendly experience for travelers worldwide. Our work involved optimizing the app’s functionality, ensuring smooth performance across devices, and integrating scalable backend systems to handle high traffic and diverse user needs. This project showcases our expertise in creating high-performance, user-centered apps tailored to the needs of a global audience.

Two smartphone screens display a travel app interface, featuring booking and family plan options against a blue and green background.
  • We addressed code duplication by implementing clean, modular coding practices, making maintenance and updates more efficient.

  • We created a fully responsive design that adapts seamlessly across all iOS devices, ensuring users have easy access to flight information on-the-go.

  • Our team strengthened code security, reducing vulnerabilities and protecting both the app and users from cyber threats.

  • We built a scalable foundation to support increased user traffic and accommodate future growth, ensuring long-term reliability.

How we helped them?

Tackling Front End Challenges

Code Duplication

Poor coding practices can lead to difficult maintenance and updates.

Responsive Design

We created a design that adapts to various iOS devices for easy access to flight information on-the-go.

Scaling Challenges

Lack of scalability may hinder handling increased user traffic and future growth.

Security Risks

Badly written code can expose the app and users to cyber threats.

Performance Problems

The previous front-end suffered from slow loading times and laggy interactions.

“Our Manual Operations have been digitized, resulting in a significant increase in convenience for us.”

A Closer Look at Our Approach

Two black arrows forming a loop on a green circle, symbolizing repeat or refresh.

Innovation

Employing cutting-edge tech for a distinctive digital encounter with Korean Air.

Icon of three people silhouettes in black on a green circle background

Collaboration

Intensive teamwork to align solutions with the vision of Korean Air.

Upward trend arrow icon in black on a green circular background.

Agility

Maintaining agility, we adapted to evolving requirements for on-time, quality delivery.

Black user icon inside a square on a green background.

Customer Focus

Creating a passenger-focused app that surpasses Korean Air’s expectations.

Two people looking at a design mockup on a whiteboard with notes and screenshots, suggesting planning or brainstorming.

How We Work

  • Understand Korean Air’s iOS goals through meetings and workshops with stakeholders.

  • Implement UI using HTML, CSS, and JavaScript based on UI UX designs.

  • Make the front-end responsive and compatible with various iOS devices.

  • Improve loading times and interactions for smooth user experience.

  • Thoroughly test for bugs, gather user feedback, and make necessary improvements.

  • Integrate with back-end systems for flight booking, real-time updates, and authentication.

  • Implement measures to protect user data and prevent vulnerabilities.

Project Outcome

Person holding a smartphone, close-up of hand and device, black and white.

Lower Support Costs

Better experience and streamlined booking result in more bookings and higher revenue.

Mobile app interface with fields for booking reference, departure date, last name, first and middle name, and an option to scan e-ticket barcode, on a green background.

Enhanced User Experience

The new front-end provides a user-friendly interface, increasing customer satisfaction and retention.

Close-up of an airplane with "Korean Air" logo, showing details of the tail and one of the engines.

Streamlined Booking

Improved user experience leads to greater loyalty and repeat business.

Flight attendants interacting with passengers on an airplane

Increased Revenue

Better experience and streamlined booking result in more bookings and higher revenue.