Luce
Our tech partners worked with Luce, a cleaning company, to create their mobile app, making it easy and seamless for customers to book and manage cleaning services. We focused on smooth performance, user-friendly design, and a scalable system to handle their growing needs. This project highlights our ability to build reliable, customer-focused apps for service businesses.
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Simplified the way customers schedule and manage cleaning appointments, making the experience effortless and efficient.
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Ensured the app runs smoothly across devices, providing a reliable and fast experience for all users.
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Designed a backend system that grows with Luce, supporting increasing customer demand without compromising functionality.
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Created an intuitive interface tailored to customer needs, making the app both easy to use and visually appealing.
What We Aimed to Achieve
Addressing Front-End Hurdles
User Interface Complexity
Balancing a clean, intuitive design with the need for multiple features and functionalities, while keeping the UI simple and easy to navigate.
Real-Time Updates
Implementing real-time data updates (such as booking status or customer notifications) while maintaining app performance and responsiveness.
Performance Optimization
Minimizing load times and ensuring smooth transitions and interactions, even when handling large amounts of data or high user traffic.
Cross-Browser Compatibility
Balancing a clean, intuitive design with the need for multiple features and functionalities, while keeping the UI simple and easy to navigate.
A Closer Look at Our Approach
Innovation
Employing cutting-edge tech for a distinctive digital encounter with Korean Air.
Collaboration
Intensive teamwork to align solutions with the vision of Korean Air.
Agility
Maintaining agility, we adapted to evolving requirements for on-time, quality delivery.
Customer Focus
Creating a passenger-focused app that surpasses Korean Air’s expectations.
Our Process
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We gather insights from clients and users to define goals and understand needs.
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We create wireframes and prototypes to map user flow and design the interface.
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Our team builds the app, ensuring smooth performance and seamless integration.
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We test, refine features, and fix bugs to ensure a polished user experience.
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We launch the app and provide ongoing support to maintain performance and improvements.
“Our Manual Operations have been digitized, resulting in a significant increase in convenience for us.”
Chew Meng, GM Systematic, CBM
The Benefits of Our Solutions
Reliable & Fast
A robust backend ensures smooth performance, even during peak times, delivering a consistently fast experience.
Data-Driven Insights
Luce can track user behavior and booking trends, providing valuable insights to improve services and customer satisfaction.
Adaptable to Growth
The app scales seamlessly as Luce expands, handling increasing demand without compromising performance.
Streamlined Operations
Our solution simplifies team management, making scheduling and customer interactions more efficient.
Instant Communication
Improved user experience leads to greater loyalty and repeat business.
